News
Motivating Your Staff in a Time of Change
In
today's turbulent, often chaotic, environment, commercial success depends on employees
using their full talents.
Case Studies
In the months to come, we will use this page to feature new case studies and inform you of
new services as they become available. We will also be including news stories of relevance
to our field and direct links with associated sites.
We have chosen the following case studies to illustrate the variety of work we undertake and the kind of results we can achieve on behalf of our clients.
Logistic Department - Worldwide Express Distribution Company
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| Focus: |
Recruitment of Global
Account Managers
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| Action: |
With reference to job
specification and competency profiles, candidates undertook psychological profiling for
ability and personality, then attended a one- day feedback and assessment interview. A
report of the findings and recommendations was submitted to decision makers.
|
| Results:
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Suitable candidates were
identified for specific key roles.
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| UK Executive Team - Global Information Company |
| Focus: |
To develop good working
relationships following major re-organisation and the creation of a new team. |
| Action: |
Executive meetings,
personal one-to-one assessment, report to CEO, executive
coaching of individuals.
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| Results:
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Team working and
innovation were fostered, the common purpose of the team was clarified, the operating style
of CEO reviewed and understood, with individuals committed to the long term goals of team
and organisation.
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Business Development Team - Global Information Company
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| Focus: |
To assess the impact of
strategic and cultural change and new matrix management reporting structure on a remotely
managed team.
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| Action: |
Diagnostic design,
appreciative enquiry, focus groups, facilitation, theme analysis, provision of feedback and
recommendations.
|
| Results:
|
Recommendations were
implemented leading to new initiatives in management
development and team development.
|
Executive Team - Media Company
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| Focus: |
Following a merger of
two media companies, an improvement in sales and results was needed.
|
| Action: |
Interviews and
assessment of individuals. Feedback of team profile to client and business development
coaching for individuals. Team development workshops to establish direction and common
goals.
|
| Results:
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Action plans were
implemented, monitored and evaluated. Improved collegiate working and communication
and sharing of knowledge have led to measurable improvements in productivity and
performance.
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Communications Department - Local Government Department
|
| Focus: |
Job Satisfaction
Survey
|
| Action: |
Survey, analysis,
findings, recommendations, design and delivery of motivational training workshop followed
by one-to-one coaching and counselling for stress management.
|
| Results:
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Conflict resolution,
measurable reduction in sickness absences, lower levels of visible stress.
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| Area Management Team - Major Retail Bank |
| Focus: |
To understand which
management competencies behaviours lead to superior performance.
|
| Action: |
Questionnaire design,
survey, individual interviews, design and development of senior management workshops,
facilitation at management meetings.
|
| Results:
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Shared meaning was
established and recommendations for training and stress management techniques were
implemented.
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Call Susan Douglas now on 01438 871396 to discuss how we may help you.
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